Returns & Exchanges

At Hippo Blue, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all original fashion tags and labels are intact.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing